Shipping Policy

Shipping Policy

Last updated: October 28th, 2025

Processing Time

  • Orders are processed within 1–3 business days (Monday–Friday).

  • All shipments include a tracking number.

  • Express shipping is available at checkout.

Sustainable Shipping


At Luna & Rose we care about sustainable practices. That’s why your order is only packed once we receive it, reducing unnecessary waste and ensuring mindful use of materials. This way, every package is prepared with care both for you and for the planet.

Please note that this process may add up to one extra day to your delivery time, but it helps us ship in a more responsible and sustainable way.

Estimated Delivery Times

Australia

Shipping Method Estimated Delivery Time
Free Shipping 7–14 business days
Express Shipping 2–4 business days

Carriers

We ship with trusted carriers, including:

  • USPS

  • UPS

  • DHL

  • FedEx

Order Tracking

You can track your shipment using your tracking or order number here:
🔗 Track Your Order

Important Information

  • Delivery times are estimates only and may be affected by customs procedures, weather conditions, or courier delays.

  • Business days exclude weekends and public holidays.

  • All orders are shipped from our warehouse in Asia.

Reach out

If you have any question, remarks or you need support;
info@lunaandrosejewellery.com