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Words from women who fell in love
Frequently asked questions.
How can I reach you?
We are always here to help! Whether you have a question or just want to chat about our products, we are available every day of the week.
My Hours:
- Mon - Fri: 9:00 AM - 6:00 PM
- Sat: 10:00 AM - 5:00 PM
- Sun: Closed
We do our best to get back to you within 48 hours, but I always strive to respond as quickly as I can.
✉️ Email us at: info@lunaandrosejewellery.com
Within how many days can I return my order?
We always offer our customers the option to return their order within 30 days of receipt. Email us at the address below to initiate a return.
info@lunaandrosejewellery.com
Do you offer free shipping?
We always offer FREE shipping on ALL orders! :)
You will receive a tracking number once your order has been shipped.
Can I track my order?
Of course! As soon as your order is on its way, you’ll receive a confirmation email with a tracking number. This will allow you to track your order as it makes its way to you.
What payment methods can I use?
Pay easily and securely with PayPal, Amex, Maestro, Visa, MasterCard, Apple Pay, Google Pay, and Shop Pay and so on.